Within the technological universe there are a myriad of definitions, terms and acronyms.
It is very difficult to stay constantly up-to-date, which is precisely why we LF Impianti wants to become your new “Tech Dictionary”!
We have officially decided to inaugurate a new section of the blog dedicated entirely to the world of technical terminologies, to make them easy to understand for everyone: end users, suppliers, new entrants or just curious.
Unified Communication
Today we start with the world of Unified Communication, or Integrated (or unified) Communication, or Integrated, a huge universe that is always evolving, fostering quality communication systems between companies and their customers, employees and suppliers.
LF Impianti offers different types according to specific business needs: voice, video, chat and presence; implementation of multilingual contact centers; and the timeless Old Style, dedicated to modernizing traditional telephone installations.
But that’s not all, thanks to our partnership with Wildix we can offer many new services to develop flawless integrated communications for your companies. Accessible in the cloud and through browsers, you can use audio tools, video conferencing and many other applications adaptable to your needs.
The past few years have shown strong growth in the technology sector due to the needs that the pandemic brought with it, allowing the production cycle not to stop.
The goal is to provide businesses with all the tools they need to increase productivity while reducing technical complexities, through simple and clear licenses, continuity of service, and lowering costs.
We will soon give you all the information you need to take advantage of this great news.
But back to the primary focus of this intervention…
UCC and UcaaS
What do they mean? How do they differ?
UCC falls under the category ofEnterprise Communication and literally means Unified Communication and Collaboration.
These are those unique platforms within which there are various services for coordinating information inside or outside the company, optimal for smartworking.
Among the services offered we can find telephony, email, video conferencing, desktop and file sharing.
UcaaS, on the other hand, stands for Unifies Communication as a Service, that category of “as a service ” or “cloud” delivery mechanisms for business communications.
Unified communication services can be made available from the cloud to companies of any size.
Are there any specific terms you would like us to cover within the blog?
We are open to any request!
If you are looking for the best Integrated Communication system for your company, do not hesitate to contact us!
You will be guided by our specialized staff to find the one best suited to your needs.
For any information about this you can continue reading us here.