assistance

With WebRTC Kite, external users can get in touch with your company directly on your website as a “contact me” button or expandable widget.
A simple click will allow the online visitor to call, start a chat, share documents and videos.
With 100% customizable tamplate, you decide what information to show: user image, presence status, geolocation and more.

Wildix VoIP PBX is available in three different technology platforms: Hardware, Virtual, and Cloud.
With WMS management software, switchboards and peripherals can be managed on all 3 platforms.
With Cloud PBX, it will also be possible to use an on-premises physical machine to provide failover.
Through PBX Virtual, Wildix communication solutions can be managed by installing a Wildix system on virtual machines that can be hosted by remote servers. This gives more configuration flexibility in the server farm.
You can also choose a physical solution with PBX Hardware: standard 19″ rack, 4 network ports and SSD – solid state disk.

X-Caracal

X-Caracal is the first Call Center browser-based, cloud-based that will enable you to monitor the quality of interactions with customers and prospects in real time, as well as maintain control of your business.
What will you get by choosing X-Caracal?

• Real-time statistics and operations
• Four types of predefined reports
• Advanced Search
• Export CSV, PDF, XLS files, PNG export for graphs
• Scheduled reports and notifications via email

VoIP Phones

And for companies that want to boost productivity, here are the first secure-by-design phones:

Start

Equipped with a clear and intuitive user interface that ensures extreme ease of use

WorkForce

office phone for your employees

Vision

The phone with presence and video capabilities designed for managers

Useful accessories:

• WiFi Dongle for WorkForce: Connect WorkForce to Wi-Fi, available only as HWaaS and USB Type-C adapter included.
• WPEHS Wireless Headphone Adapter

DUOLED: the headphones with availability indicators

The DuoLED shows an employee’s current status to colleagues through the built-in LED indicator: green=”available, ” purple =“do not disturb,” red = “on the phone.”

DuoLED is alsoavailable Bluetooth version in a also with an exceptionally long battery life-up to 15 hours.

Bluetooth or wired, this headset is perfect for both the office and for working from home, avoiding unwanted interruptions from colleagues or people in the household.

The headset is fully compatible with the latest landline phones mentioned, including WorkForce, Vision, SuperVision and WelcomeConsole.

You will also be able to take full advantage of Opus audio with DuoLED thanks to its microphone, which on the one hand reduces ambient noise and on the other captures the sound of voice with exceptional quality.

Media gateway | SIP PA

With Wildix, a complete offering of Media Gateways(PRI, BRI, FXO, FXS, GSM-LTE) is proposed to meet every need during installation.

With Wildix Media Gateway products it will be possible to connect, for example, a traditional telephone network to VoIP services or connect analog telephones to the Wildix PBX (Telephone System in the Cloud).

Wildix Media Gateways provide a flexible and modular solution. In fact, it is possible to install each new module anywhere connected to the company’s Internet or Intranet without suspending work.

Specifically, with Wildix BRI and PRI Media Gateways, it is possible and simple to remote ISDN lines.

Swithes

Come and discover the wide range of switches made to ensure maximum performance in VoIP Business solutions :Gigabit switches and switches with fiber ports.

Wildix switches are 1000 Mbps Gigabit Ethernet, 100 Mbps Fast Ethernet and 10 Mbps Ethernet, easy to install and integrate into network architectures handling VoiP traffic.

Indicators with dynamic LEDs help monitor switch status and data traffic activity on each individual port.

Anywhere, with just one number and any device!

100% versatile service to offer full support to your clients and always be online and available even when you don’t have your office landline at hand.

It is a simple programmable and flexible service that allows people to decide how they want their devices to play.

Integrated VoIP service for local and international calls: let’s turn distance into new business opportunities!

Making local and international calls securely in the cloud with your customers scattered around the world has never been easier.

CLASSOUND will allow you to call worldwide, without the need to sign additional SIP trunking contracts, with billing done on a monthly, per-user basis, done only through the MSP provider.

Installations will be able to be performed entirely through the Cloud, thus enabling a quick and easy process managed entirely off-site.
Its structure keeps your international calling network connected, no matter what.

It also offers full encryption to ensure that international VoIP calls are completely secure.